EIS Distance Learning Guide - Remote Support 

Page / - last modified by nigel schofield on 2020/11/03 11:17 

Remote Support 
last modified by nigel schofield
on 2020/11/03 11:17

Table of Contents

For technical problems please refer to the following.
Please be reminded that the contacts below are for computer technical problems. If you have any questions  related to learning activities or schedules, etc. please contact your child's Home Room teacher (or subject teacher) via email.
Technology Assistance
techhelp at exupery.lv	Working Hours: 10:00am – 6:00pm	
+371 27331999
(SMS, WhatsApp, calls)	Our technology staff will contact you directly to set up a meeting or help straight away.	

AnyDesk Remote Access
macOS | Windows | Android | Linux 64-bit	Parents should download Anydesk software so that we can help you directly by temporarily accessing your computer remotely to help you.	
Head of School Zoom URL
https://us04web.zoom.us/j/9146778889	Use this to join a meeting for parents to give feedback if they wish on Fridays (3:30pm). This parent input will be used to inform the next week’s plans.	
Remote Support

Work time	10:00 to 18:00	
Email	techhelp at exupery.lv	
Phone	+371 27331999	
WhatsApp	https://wa.me/37127331999	
Zoom	https://us04web.zoom.us/j/9146778889	
Contents
•	Technology Assistance